L
E
A
F
Y
W
I
N
G
S
SUPPORT & HELP
Frequently Asked Questions
Find answers to the most common questions about our services, processes, and policies. Can't find what you're looking for? We're here to help!
EXPLORE FAQS
Web Development
How much does website development cost in Chennai?
Business websites typically start around ₹25,000–₹60,000, while ecommerce or custom web applications start from ₹1.5 lakh — exact pricing depends on features and integrations, confirmed during a discovery call.
How long does it take to develop a website?
The timeline depends on the complexity. A basic website takes 2-4 weeks, while custom solutions may take 6-12 weeks.
Will my website be mobile-friendly?
Yes! We follow a mobile-first approach to ensure a seamless experience across devices.
Do you provide website maintenance?
Yes, we offer ongoing maintenance and support to keep your website running smoothly.
Which company is best for web development?
The right fit depends on your goals, budget and technical needs — we're happy to walk you through ours on a call.
Can you help redesign an existing website?
Yes — we review your existing site and recommend a redesign scope tailored to your goals.
App Development
How long does it take to develop a mobile app?
The timeline depends on the complexity and features. A basic app may take 2-4 months, while a complex app can take 6 months or longer.
Do you develop apps for both Android and iOS?
Yes, we develop native Android and iOS apps, as well as cross-platform apps using Flutter and React Native.
Can you help improve or update my existing app?
Absolutely! We can redesign, enhance features, optimize performance, and maintain your existing app to meet modern standards.
Will you help us publish the app to the App Store and Google Play?
Yes, we handle the full app submission process, ensuring your app meets all App Store and Google Play guidelines.
What is the cost of developing a mobile app?
A basic single-platform app typically starts around ₹80,000–₹1.5 lakh, while complex or multi-platform builds start from ₹2 lakh — exact pricing depends on features and integrations, confirmed during a discovery call.
Will I have ownership of my app's source code?
Yes, once the project is completed and payments are finalized, you will have full ownership of the app's source code and design assets.
Do you offer ongoing support and maintenance?
Yes, we provide continuous support including app updates, security patches, bug fixes and feature enhancements.
Can you integrate third-party services like payment gateways, maps or social media?
Yes, we can integrate payment gateways, location services, social media logins, analytics tools and many other third-party services.
How do you ensure app security?
We follow industry best practices including secure API integration, encryption, two-factor authentication and regular security audits.
Digital Marketing
How long does it take to see digital marketing results?
SEO takes 3-6 months for organic results, while PPC & social media ads deliver instant traffic. We provide a timeline estimate during our initial consultation.
Do you offer digital marketing services for startups?
Yes! We provide affordable digital marketing packages customized for startups & small businesses to help them grow without breaking the bank.
Can you handle social media accounts for my business?
Yes, we offer comprehensive social media management, including content creation, posting, community engagement, and paid ad campaigns on Facebook, Instagram, LinkedIn, and more.
How do I track the success of my digital marketing campaigns?
We believe in transparency. We provide detailed monthly reports with key metrics, ROI analysis, and performance insights so you can see exactly how your campaigns are performing.
UI/UX Design
What is UI/UX design and why is it important?
UI/UX design focuses on creating a seamless, user-friendly experience. A well-designed interface improves customer engagement, conversions and brand credibility.
How long does UI/UX design take?
Depending on complexity, UI/UX design can take 2-6 weeks for a standard project.
Do you provide UI/UX consulting?
Yes, we offer UI/UX audits, design consultations and usability testing for businesses looking to improve existing designs.
Can you redesign my existing website/app?
Absolutely! We specialize in UI/UX revamps to enhance user experience and increase engagement.
Technology Consulting
What is technology consulting?
Technology consulting helps businesses align IT infrastructure and strategy with business goals to improve performance, security, and ROI.
How can consulting help my business?
It identifies gaps, reduces risks, optimizes processes, and creates a technology roadmap tailored to your growth.
Do you work with startups as well as enterprises?
Yes, we support startups, SMEs, and large enterprises with scalable consulting services.
How long does a consulting project take?
It depends on scope, but most consulting engagements take 2–8 weeks for strategy and assessment.
Can you also help implement the solutions?
Absolutely. We not only advise but also help implement and maintain the recommended solutions.
Product Experience Design
What is Product Experience Design?
It’s the process of designing digital products with a focus on user experience, usability, and emotional engagement.
How is PXD different from UI/UX design?
While UI/UX focuses on interfaces and usability, PXD takes a broader view — ensuring the entire end-to-end product journey is engaging.
Why does my business need Product Experience Design?
It improves customer satisfaction, reduces churn, and boosts engagement, leading to better ROI.
Do you conduct usability testing?
Yes, we conduct usability testing with real users to ensure the product design meets user expectations.
Can you redesign existing products?
Absolutely. We specialize in redesigning and optimizing existing products for better user experience and performance.
Product Design & Business Analysis
What is the role of business analysis in product design?
Business analysis ensures that the product design aligns with business goals, user needs, and market trends for maximum impact.
How does LeafyWings Technology approach product design?
We combine user research, competitor analysis, wireframing, and usability testing to create designs that are intuitive and business-focused.
Can you help startups with product roadmaps?
Yes, we specialize in working with startups to create product strategies and roadmaps that guide growth and investment.
Do you provide documentation as part of business analysis?
Absolutely. We provide BRDs, functional specifications, and detailed reports to ensure smooth project execution.
Can you redesign or improve existing products?
Yes, we help optimize and redesign existing products by analyzing gaps and creating better user experiences.
Maintenance & Support
Why is maintenance important for software and websites?
Maintenance ensures your systems remain secure, updated, and high-performing, preventing costly downtime.
Do you provide 24/7 support?
Yes, our dedicated support team is available round-the-clock to address urgent issues.
Can you maintain apps developed by another company?
Absolutely, we can take over maintenance for third-party apps or systems.
How often do you provide updates?
Updates depend on your system needs, but we usually recommend monthly or quarterly updates.
Do you offer custom support plans?
Yes, we provide flexible support packages based on your business size and requirements.
IT Audit Services
What is an IT Audit?
An IT Audit is an evaluation of your IT systems, infrastructure, and policies to ensure security, compliance, and efficiency.
Why does my business need an IT Audit?
IT Audits help identify risks, improve performance, and ensure compliance with regulatory requirements.
How often should I conduct an IT Audit?
Businesses should ideally perform IT audits annually, or whenever major system changes occur.
Does LeafyWings Technology provide recommendations after the audit?
Yes, you’ll receive a detailed report with actionable recommendations for improvement.
Can IT Audits be customized for my industry?
Absolutely. We tailor audits to your industry, whether you’re in healthcare, e-commerce, logistics, or education.
Discovery Phase
Why is the Discovery Phase important?
It reduces risks, clarifies project goals, and ensures alignment between stakeholders and developers.
How long does the Discovery Phase take?
Typically 2–4 weeks, depending on project complexity.
What if I already have requirements?
We refine and validate them, ensuring they’re practical and technically feasible.
Will I get a cost estimate after Discovery?
Yes, you’ll receive a detailed cost breakdown with milestones.
Can I proceed with another vendor after Discovery?
Absolutely. You own all deliverables and can choose to continue with us or use them elsewhere.
Custom Software
What is custom software development?
Custom software development is the process of designing, developing, deploying, and maintaining software tailored to meet the specific needs of a business or user group.
How long does it take to develop custom software?
Timelines vary based on complexity and features. A simple application may take 2–3 months, while enterprise-grade systems may require 6+ months. We follow agile methodology for iterative delivery.
How much does custom software development cost?
Costs depend on scope, features, tech stack, and integrations. We provide transparent estimates after requirement analysis and offer flexible engagement models.
Do you offer support and maintenance after launch?
Yes, we offer continuous support, upgrades, and maintenance services to ensure optimal performance and security of your custom software.
Can you integrate the custom software with existing systems?
Absolutely. We specialize in system integration, ensuring your new software works seamlessly with ERPs, CRMs, third-party APIs, or legacy systems.
Have a specific question about your project?
Send us a message and our team will get back to you with clear answers and a free consultation.
