Privacy Policy

Introduction:

At LeafyWings Technology, we are committed to protecting the privacy and security of our clients, users, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our SaaS products, or engage our IT services. By using our services, you consent to the data practices described in this policy.

Information We Collect:

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: Name, email address, mailing address, phone number, and company name provided during inquiries, registrations, or project briefings.
• Billing Data: Credit/debit card information, billing address, and transaction history (processed securely via our chosen payment gateways).
• Technical and Usage Data: IP address, browser type, operating system, referring URLs, device information, and pages viewed on our website or SaaS applications.
• Client Materials: Source code, database backups, or business assets shared with us for development or support purposes.

Methods of Data Collection:

We collect data through several channels:

• Direct Interactions: Information you provide by filling in forms or communicating with us via email, phone, or project management tools.
• Automated Technologies: As you interact with our services, we may automatically collect technical data about your equipment and browsing patterns using cookies, server logs, and similar technologies.
• Third Parties: Information from business partners, analytics providers (like Google Analytics), and social media platforms where you interact with our brand.

How We Use Your Information:

Your information is utilized for specific, legitimate business purposes:

• To execute projects and deliver custom software solutions.
• To manage SaaS user accounts and provide technical support.
• To process payments and prevent fraudulent transactions.
• To send administrative information, such as changes to our terms, conditions, and policies.
• To provide marketing communications and newsletters (where you have opted-in).
• To analyze service performance and conduct internal research to improve our product offerings.

Data Sharing and Disclosure:

We do not sell, rent, or trade your personal information. We may share data with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., cloud hosting partners like AWS/DigitalOcean, payment processors like Razorpay/Stripe, and SMS/Email API providers).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

Data Security and Retention:

We implement industry-standard security measures, including SSL encryption, secure firewalls, and restricted access protocols, to protect your data. However, no method of transmission over the internet is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Cookies and Tracking Technologies:

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Your Data Protection Rights:

Depending on your location, you may have the following rights:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data.

Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

Changes to This Privacy Policy:

LeafyWings Technology reserves the right to update this policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information:

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at contact@leafywings.com.